Last updated on June 18, 2020.
Scope of this Policy
Safetrust Inc. (“Safetrust”, “we”, “us” or “our”) understands that you care how information about you is collected and used. Safetrust is committed to protecting the privacy of individuals who interact with us. This Privacy Policy (“Privacy Policy”) describes our cookie policy for information we collect through:
- access.safetrust.com – our Credential Manager portal;
- safetrust.com – our corporate website;
- safetrust.zendesk.com – our Zendesk hosted knowledge base and support portal.
Cookies are used on each of these websites. All three are hosted on different platforms which means that they each have a specific cookie policy. Consequently, this statement provides you with an overview of our attitude to cookies, information about the specific cookies used on each site and a link to each specific cookie policy.
The General Data Protection Regulation (GDPR) is a regulation intended to strengthen and unify data protection for all individuals within the European Union (EU). Its aim is to protect the fundamental right to privacy and the protection of personal data. This affects any business or website that interacts with EU citizens. We are required by the GDPR, to inform visitors to our sites that we use cookies, to ask that you consider this policy and that we obtain you explicit consent to this policy. When you visit access.safetrust.com you provide this consent when you accept the Safetrust Privacy Statement. When you visit Safetrust.com or Safetrust.zendesk.com you will be prompted to acknowledge that cookies are used.
What is a cookie?
A cookie is a small text file (up to 4KB) created by a website that is stored in the user’s computer either temporarily for that session only or permanently on the hard disk (persistent cookie). Cookies provide a way for the website to recognize you and keep track of your preferences.
For example, nearly every website uses cookies as part of the authentication process. Typically, a cookie is set when a user logs into a server via a browser. This cookie contains a unique ID which is a link to the user’s session information in your database. The browser supplies this cookie on future requests, and the server knows who you are.
There are three different types of cookies:
- Session cookies: these are typically used by online shops and allow you to keep items in your basket when shopping online. These cookies expire when the browser is closed.
- Permanent cookies: these remain in operation, even when you have closed the browser. They remember your login details and password so you don’t have to type them in every time you use the site.
- Third-party cookies: these are installed by third parties with the aim of collecting specific information to carry out various research into behaviour, demographics etc.
What are your choices regarding cookies
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
- For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
- For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
- For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
- For the Safari web browser, please visit this page from Apple: https://support.apple.com/kb/PH21411?locale=en_US
- For any other web browser, please visit your web browser’s official web pages.
Information about cookie usage on each site:
Access.safetrust.com (Credential Manager)
The Safetrust credential manager portal uses three cookies as part of the authentication process.
These cookies are persistent cookies. They are outlined below:
Function: Browser client ID
Type: Persistent
Comment: Records the ID of the user browser so that we can notify the user of suspicions login activity if required.
Function: Blocked counter
Type: Persistent
Comment: Records the number of incorrect passwords entered from the client, this helps block the client from login when the maximum number of failed password attempts has been achieved.
Function: Last Company
Type: Persistent
Comment: Stores the last value selected in the company field so that this can be displayed as a default at future logins.
Safetrust.com
Safetrust.com uses the following persistent cookies:
Name: _gat_UA-168204023-1
Type: Persistent (1 minute)
Comment: Used by Google Analytics to set the property ID
Name: _gid
Type: Persistent (1 day)
Comment: Used by Google for website analytics
Name: _ga
Type: Persistent
Comment: Used by Google for website analytics
Name: ANID
Type: Persistent (2 years)
Comment: Used by Google Recaptcha to prevent spam being submitted through forms
Name: NID
Type: Persistent (6 months)
Comment: Used by Google Recaptcha to prevent spam being submitted through forms
Name: DV
Type: Persistent (5 minutes)
Comment: Used by Google Recaptcha to prevent spam being submitted through forms
Name: 1P_JAR
Type: Persistent (5 minutes)
Comment: Used by Google Recaptcha to prevent spam being submitted through forms
Name: __atuvs
Type: Persistent (10 minutes)
Comment: Used by AddThis for the social sharing feature
Name: __atuvc
Type: Persistent (1 month)
Comment: Used by AddThis for the social sharing feature
Name: na_id
Type: Persistent (25 days)
Comment: Used by AddThis for the social sharing feature
Name: loc
Type: Persistent (1 month)
Comment: Used by AddThis for the social sharing feature
Name: mus
Type: Persistent (25 days)
Comment: Used by AddThis for the social sharing feature
Name: ouid
Type: Persistent (25 days)
Comment: Used by AddThis for the social sharing feature
Name: uid
Type: Persistent (25 days)
Comment: Used by AddThis for the social sharing feature
Name: uvc
Type: Persistent (25 days)
Comment: Used by AddThis for the social sharing feature
Name: fc
Type: Persistent (3 months)
Comment: Used by Facebook for the social sharing
Zendesk Cookie Policy
The Safetrust support portal and self-help centre uses technology licensed from Zendesk. The Zendesk cookie policy can be found at: https://help.zendesk.com/hc/en-us/articles/360001863368-Zendesk-in-product-cookie-policy